Packaging Lessons Part 2

For the great packaging design, we approached a local print shop to get thousands of these printed. (We're optimistic about holiday sales.) I have been waiting to get these pretty ones in so we could ship some out to Art Van Furniture stores in Michigan. They placed an order earlier in the week.

I stopped by on Monday, and they said they'd have things ready by Friday. On Thursday, they call me up and ask if I can check the proof. So I rush over during lunch to make sure the sizing was correct for the package. They tell me they will try to have them ready for Friday. On Friday, I was on edge all day, waiting for their call, which finally came at 4:30 to say that they were printed but not dry. Without them, we couldn't spend the weekend packing like I had planned. So I wait until Monday. They called up and said that the color wasn't right and asked if we could stop by again. So we went over (3^rd time) to check, and it was too blue. So we wait until Tuesday for a reprint. Late in the afternoon, I drive over again to pick up what they had. It was printed and cut, but not folded. So I only picked up a hundred pieces. That night, we folded, packed, and shipped 7 boxes. On Wednesday, instead of making me drive out a 5^th time, they offered to send their courier van to drop them off. I waited all day long because we just received another order, and I was about to give up when the doorbell finally rang at 5pm.

While it is ultimately less expensive to have the printers do large printings, it was certainly a lot of hassle. We have been using our own laser printer with nice HP paper to do most of the printing up until this point.